Returns & Exchanges
At Scholl, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package the Footwear
Place the unworn shoes in their original branded packaging and secure them inside a sturdy shipping box to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package, covering any old barcodes.
Drop Off and Refund
Hand your package to the designated courier service; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing